Moving to a new home in Cherry Valley comes with a long list of to-dos, and utility setup is often near the top. You need clear answers on who handles water, sewer, and trash so you can plan your move and avoid surprises on closing day. This guide lays out exactly which providers serve Cherry Valley, what each one does, and how to start, stop, or transfer service without stress. Let’s dive in.
Utility overview for Cherry Valley
In most Cherry Valley addresses:
- Water is managed by the Village of Cherry Valley Public Works.
- Sewer billing and administration is handled by Four Rivers Sanitation Authority.
- Trash and yard waste collection is provided by Rock River Disposal.
Always confirm service for your specific address. Some annexed or rural parcels may use private wells, septic systems, or a different hauler.
Water service: Village of Cherry Valley
What the Village handles
- Potable water supply and distribution for properties on the municipal system.
- Water meter installation, maintenance, and readings.
- Water quality reporting and consumer confidence reports.
- Response to water main breaks and outages.
Start or transfer water service
Follow these steps to start, stop, or transfer water service with the Village:
- Contact Village Public Works or the village water office to request an account setup or transfer for your move date.
- Provide your property address, move-in or move-out date, and contact details for the owner or tenant.
- Ask about required documents and fees. You may need a photo ID, proof of ownership or lease, and a forwarding address.
- Request a final or initial meter read tied to the closing or move date, and ask for written confirmation.
- Request the current Consumer Confidence Report and ask about any planned work that could affect service.
Common water issues and who to call
- For outages, low pressure, or discolored water, contact Village Public Works. Use the emergency or after-hours line for active leaks or main breaks.
- If your property is outside the municipal service area, confirm whether you have a private well.
What to have ready for water setup
- Property address and move date.
- Photo ID and proof of ownership or lease.
- Forwarding mailing address and best phone or email.
Sewer service: Four Rivers Sanitation Authority
What Four Rivers handles
- Billing for sanitary sewer service in the municipalities it serves.
- Administration of wastewater treatment and collection policies.
- Customer billing, payments, and system-wide updates.
Start or transfer sewer billing
- Contact Four Rivers to set up billing in your name or to transfer responsibility on your transfer date.
- Confirm whether sewer charges are billed to you directly by Four Rivers or through a municipal billing system.
- Provide your property address, transfer date, contact info, and any account numbers listed on a prior bill.
Backups and line responsibility
- Sewer backups can involve both the public main and your private lateral. Homeowners are typically responsible for the lateral from the house to the property line or main. Confirm exact responsibility with Four Rivers or the village.
- For sewage overflows in the street or right-of-way, contact the authority or village right away.
- If your property uses a septic system instead of sewer, verify this status and follow county guidance for inspections and maintenance.
What to have ready for sewer setup
- Property address and transfer date.
- Account number from any prior bill, if available.
- Owner or tenant contact information.
Trash and yard waste: Rock River Disposal
What Rock River handles
- Residential curbside garbage pickup.
- Yard waste collection during applicable seasons.
- Bulky item pickup and container options, if included in your local program.
Set up or adjust trash service
- Confirm Rock River Disposal is the hauler for your exact address. Some addresses may differ based on annexation or HOA agreements.
- Call to start or transfer service. Share your move-in date and container preferences.
- Ask for your pickup day, placement rules, and holiday schedule.
- Confirm rules for yard waste, recycling options, and bulky items, including any fees.
Tips for smooth pickup
- Place carts at the curb per spacing and timing rules for your route.
- Keep lids closed to avoid windblown debris and missed pickups.
- If a pickup is missed, contact Rock River Disposal promptly. Photos of cart placement can help resolve issues.
What to have ready for trash setup
- Property address and desired start date.
- Owner or tenant contact information.
- Container size preference and any HOA rules.
Buyer, seller, and renter checklists
Homebuyers
- At contract: confirm whether the home is on municipal water and sewer or on private well and septic.
- Before closing: schedule water account transfer and request a final or initial meter read for closing day.
- Transfer sewer billing with Four Rivers and confirm how you will be billed.
- Set up trash service with Rock River Disposal and confirm pickup day and container needs.
Sellers
- Provide the buyer with the names of the water, sewer, and trash providers, plus any known account numbers.
- Schedule final meter reads and pay outstanding balances. Keep confirmation in writing.
- Confirm trash service end date and cart retrieval, if required.
Renters and landlords
- Clarify in the lease who pays water, sewer, and trash.
- If tenants must set up accounts, provide the correct provider details and any existing account numbers.
- Keep records of payment history and service confirmations.
Troubleshooting quick answers
- Water outage or main break: contact Village Public Works or the emergency line.
- Sewer backups: contact Four Rivers for public main issues. For a house lateral issue, call a licensed plumber and notify the authority to log the incident.
- Missed trash pickup: contact Rock River Disposal first. If unresolved, reach out to the village.
- Billing disputes: start with the billing organization, then ask about escalation procedures if needed.
Moving timeline for utilities
14 to 21 days before move
- Confirm each provider serves your address. Ask what documents are required and whether deposits or fees apply.
- Schedule water account setup and a final or initial meter read for your closing or move date.
- Request sewer billing transfer with Four Rivers.
- Arrange trash and yard waste service with Rock River Disposal and confirm pickup day.
7 days before move
- Reconfirm appointments and service start dates.
- Save provider contacts in your phone. Keep copies of confirmations.
Move day
- Verify water is on and meter access is clear.
- Confirm trash cart delivery and placement.
- Walk the property for any signs of sewer or water issues and report them promptly if found.
First billing cycle
- Review your first water and sewer bills to confirm name, address, and dates are correct.
- Track pickup days and holiday adjustments for trash and yard waste.
Final thoughts
Setting up water, sewer, and trash in Cherry Valley is straightforward once you know who does what. The Village of Cherry Valley manages water, Four Rivers Sanitation Authority handles sewer billing, and Rock River Disposal provides curbside trash and yard waste service. With the checklists above, you can line up each account before closing and start life in your new home with confidence.
If you want a smooth move with fewer loose ends, reach out for a step-by-step plan tailored to your address. Our team brings process discipline to every transaction so you can focus on what matters. Ready to get started? Contact Popula Properties to plan your move and get your instant home valuation.
FAQs
Who handles utilities for Cherry Valley homes?
- Water is managed by the Village of Cherry Valley, sewer billing by Four Rivers Sanitation Authority, and trash and yard waste by Rock River Disposal. Always confirm for your specific address.
How do I start water service in Cherry Valley?
- Contact the Village of Cherry Valley Public Works or water office with your address, move date, and documents such as ID and proof of ownership or lease. Request a final or initial meter read.
Who do I call for a sewer backup in Cherry Valley?
- Call Four Rivers Sanitation Authority for issues that may involve the public main, and contact a licensed plumber for your house lateral. Document calls and ask for an incident number.
How do I set up trash pickup in Cherry Valley?
- Confirm Rock River Disposal serves your address, then call to start or transfer service. Ask about pickup day, container options, yard waste rules, bulky items, and holiday schedules.
What if my property has a well or septic system?
- Some parcels may be on private well and septic. Verify this during due diligence and follow local guidance for inspections, maintenance, and any required permits.